Hello! Thank you so much for visiting Hiba Fabrics. We’d like to take a quick minute to explain how your personal information is collected, used and protected when you use our website. Please note that your privacy is very important to us. We will never sell your personal or contact information. We are committed to ensuring the privacy of your information and process data in accordance with the responsibilities outlined by the GDPR.

Legal Disclaimer

By continued use of our site and by submitting personal information to our site, you consent to the terms and conditions of this privacy policy and to our process of personal information for the purposes stated herein. This privacy policy incorporates and is expressly subject to the terms and conditions of use. If you do not agree to the terms and conditions outlined here, please do not use our site.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

What information is collected and used? 

When you interact with our website, you may be requested to voluntarily provide the following information: name, email address, address, phone number, payment information. You may also be asked to provide information such as order number through our contact form.

Registration is not required in order to use or access this website. However, we may make forums, blogs, message boards or similar features available to our visitors. You may be asked to register for using these features, particularly if you wish to leave comments or publish content.

Please note that if you post comments or articles to any forum, blog or message board on this site, any personally identifiable information you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, we are not responsible for personally identifiable information you may choose to make available through these channels.

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
• While browsing our site, some information regarding your IP address and the device and browser used may be automatically collected. We may also collect information about the pages you browse, products you view, and search terms used. This information is used to help us better understand how our readers and customers interact with the website. You may read more about Google’s privacy policy here.

How is this information used?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
• The information you provide when you fill out our contact form allows us to follow up on your question or request so we may answer your inquiry. This information is kept in our records in case you have a future question.

Our newsletter can only be opted-in voluntarily. We will also ask you to confirm your subscription via email after you have opted in. When you voluntarily subscribe to our mailing list, your information is used to send occasional promotional information regarding new patterns, sales and events, or sewing inspiration. You may choose to unsubscribe at any time. If you would like your personal information permanently deleted from this mailing list, please contact us.

How is this information stored and protected?

Please note we do not share or sell lists of our customers’ personal information, including email addresses and data. We share your Personal Information with third parties to help us use your Personal Information. For example, we use Shopify to power our online store; you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

We do not store any credit card or PayPal information in our records through our online pattern shop. Our shop is a Shopify-based store. Shopify complies with the highest level of Payment Card Industry (PCI) standards. You can learn more about PCI standards here.

Cookies

A cookie is a small file that a website can place on your computer's hard drive in order to collect information about your activities on the site or to make it easier to use certain site functions. The cookie transmits this information back to the website's computer. Many users do not know that cookies are being placed on their computers when they visit websites. If you want to know when this happens, or prevent it from happening, you can set your browser to warn you when a website attempts to place a cookie on your computer.

As is true of most websites, we use cookies and similar technologies to gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may use this information to analyze trends, personalize your shopping experience, administer the Site, track user movements around the Site, and to gather demographic information about our Site users as a whole. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.

External Links

This website may contain links to other sites that are not controlled in any way by us. Please be aware when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our site.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

VAT Compliance and Data Collection

To ensure compliance with European Value-Added Tax (VAT) regulations, we use a thirdparty service provided by EAS Project (easproject.com) for VAT reporting. This service collects and processes certain sales data from our checkout process solely for the purpose of VAT reporting to European tax authorities. The information collected includes:

• Transaction details (e.g., product or service purchased, amount paid)
• Customer information (e.g., billing and shipping address, VAT identification number if applicable)

Purpose of Data Collection

The collected data is used exclusively for:

• Calculating and reporting VAT owed to European tax authorities
• Ensuring compliance with relevant VAT laws and regulations

Data Security

EAS Project employs robust security measures to protect your data during transmission and storage. We have entered into a data processing agreement with EAS Project to ensure that your data is handled securely and in accordance with applicable data protection laws.

Data Sharing

We do not share your personal data with EAS Project for any purpose other than VAT compliance. Your data will not be sold, rented, or disclosed to third parties for marketing or other purposes.

More information

For any questions or concerns regarding the handling of your VAT data, please contact EAS directly at support@easproject.com or visit their website at easproject.com for more information.

Changes in this privacy policy

If we decide to materially change our privacy policy, we will post those changes to this Privacy Policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Your continued use of this Site after we make changes is deemed to be acceptance of those changes.

Contact

You may contact us at any time if you wish to request an update, correction, or deletion of your information.

If you have any further questions, please contact us and it will be our absolute pleasure to address them!