HIBA Privacy Policy

“Personal information” means data that identifies or can reasonably be linked to you. It does not include de-identified or aggregated data.

• Contact details: name, billing/shipping addresses, phone number, email.
• Financial information: payment card details, transaction data, and confirmation numbers.
• Account information: username, password, preferences, settings.
• Transaction history: products viewed, carted, wish-listed, purchased, returned, exchanged, or cancelled.
• Communications: messages or inquiries you send to us (e.g., customer support).
• Device & usage information: browser type, IP address, device identifiers, network info, interaction logs.

• Directly from you – when you register, purchase, or communicate with us.
• Automatically – via cookies, analytics, and similar technologies.
• Service providers – operating features on our behalf (e.g., payment, fulfillment).
• Partners & third parties – marketing or logistics providers.

a. Provide, Tailor, and Improve the Services

Operate the Services, fulfill orders, process payments, manage your account, ship goods, enable returns/exchanges, recommend products, and personalize your shopping experience.

b. Marketing and Advertising

Send marketing communications and show personalized ads, consistent with your preferences and applicable law.

c. Security and Fraud Prevention

Authenticate accounts, prevent unauthorized access, investigate suspicious or illegal activities, and maintain platform security.

d. Customer Communications

Provide support, respond to inquiries, and manage our customer relationship with you.

e. Legal Compliance

Comply with legal obligations, respond to lawful requests, enforce our policies, or protect our rights and users’ safety.

You may withdraw consent at any time without affecting prior processing.

We and our partners use cookies, pixels, and similar tools to operate essential site functions, analyze usage, improve performance, and personalize content and advertisements. Where required by law (e.g., EU/UK), non-essential cookies are used only with your consent. You can manage preferences via your browser settings or our cookie banner.

We may use automated tools to personalize product recommendations and marketing content. These processes do not produce legal or similarly significant effects. You may opt out of profiling for marketing at any time by contacting us.

• Shopify (our e‑commerce platform provider).
• Vendors & service providers (IT, payments, analytics, shipping, fulfillment).
• Business & marketing partners (to display relevant advertisements).
• Affiliates within our corporate group.
• Legal/regulatory authorities when required by law or to protect rights.
• Successors in the event of a merger, sale, or reorganization.

We do not sell personal information. Some jurisdictions define “sale” or “sharing” broadly; you may opt out (see Your Rights and Choices).

The Services are hosted by Shopify Inc., which may process your personal information to provide and improve its platform.

• For most activities, Shopify acts as our data processor.
• For certain independent uses (e.g., platform analytics and improvement), Shopify acts as an independent controller.

Learn more in the Shopify Privacy Policy and the Shopify Privacy Portal.

Our Services may link to third‑party sites or social platforms. We are not responsible for their privacy or security practices. Review those sites’ privacy policies before providing personal information.

Our Services are not intended for minors under the age of majority in your jurisdiction, and we do not knowingly collect data from such individuals. Parents/guardians may contact info@hibafabrics.com to request deletion of a child’s data.

We implement technical and organizational safeguards to protect personal information, but no system is completely secure. We retain personal information only as long as necessary to maintain your account, fulfill transactions, meet legal obligations, or resolve disputes.

• Access / Know the personal information we hold about you.
• Delete your personal information.
• Correct inaccurate data.
• Portability – receive and transfer your data.
• Opt out of sale/sharing or targeted advertising (where applicable).
• Object or restrict processing (EEA/UK).
• Withdraw consent at any time.

You may exercise these rights via our website request form or by contacting info@hibafabrics.com. If you enable the Global Privacy Control (GPC) in your browser, we will treat it as an opt‑out request where applicable.

As a Türkiye‑based company, HIBA Tekstil Ticaret Ltd. Şti. is the data controller for your personal information. You have the right to learn whether we process your data, request access, correction, deletion, and object to certain processing activities under KVKK.

Requests can be sent to info@hibafabrics.com or mailed to: Şafak Sokak No: 47, Office, İstanbul 34371, Türkiye.

We may transfer your personal information outside your country of residence. For transfers from the EEA/UK, we rely on adequacy decisions or Standard Contractual Clauses (or UK equivalents) approved by relevant authorities.

If you have concerns about our processing, please contact us first. Depending on your location, you may also lodge a complaint with your local data‑protection authority. A list of EEA supervisory authorities is available here.

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. When we do, we will post the revised version here, update the “Last Updated” date, and provide additional notice as required by law.

Data Controller